Automotive Service Writer - Volkswagen

Job description

Description Service Writer – High Volume | Volkswagen $61K–$100K | Commission + CSI Bonus | Busy Service Drive Larson Volkswagen of Tacoma is hiring a Service Advisor for a busy service department with steady customer traffic and strong earning potential. This is a performance-based role where your ability to manage customers, sell services, and stay organized directly impacts your income. What You Can Expect: - Earnings: $61,000 – $100,000 annually (based on current performance) Commission Pay Plan: - 4.75% of RO parts & labor (CSI below zone) - 5.25% (CSI above zone) - 5.5% (Top 10% CSI) - Consistent Traffic: Established customer base and steady service volume - Supportive Team: Experienced technicians and service leadership - Growth Opportunities: Path to senior advisor or service management What the Job Looks Like: - Greet customers and write repair orders - Recommend maintenance and needed repairs - Communicate with technicians and keep jobs moving - Provide updates and manage customer expectations - Follow up and ensure a strong customer experience - Manage multiple customers and RO’s throughout the day What We’re Looking For: - Experience as a Service Advisor, Service Writer...