Dispatch Manager

Job description

Questions? Contact our recruiting department at (615)355-1028 Ext 3 We are seeking a motivated and experienced leader to join our team as a Dispatch Manager at SRM Concrete. This is an excellent opportunity for someone who thrives in a customer-focused, fast-paced environment and is ready to lead daily operations while ensuring exceptional service and efficiency. The Dispatch Manager is responsible for overseeing the day-to-day dispatch operations at the plant, ensuring timely and accurate delivery of concrete while maintaining strong communication between customers, drivers, and plant personnel. This role plays a key part in driving customer satisfaction, operational efficiency, and team performance. Key Responsibilities: - Lead, mentor, and support dispatch personnel and drivers, promoting a culture of safety, accountability, and teamwork. - Oversee daily dispatch operations to ensure efficient scheduling and on-time delivery of concrete. - Coordinate closely with plant managers, drivers, and sales teams to meet customer demands. - Serve as the primary point of contact for customers, ensuring excellent service and resolving any delivery or scheduling issues. - Monitor workloads,...