Physical Therapy Receptionist

Job description

Job Title: Patient Services Specialist – Wellness Center Reports To : Patient Services Lead / Site Supervisor Summary: This position is responsible for greeting and signing in patients in a prompt, courteous, and professional manner, checking them out after the appointment, and making patient appointments following medical practice procedures. Schedule : Monday-Thursday 8a-5:30pm, Friday 8a-2:00pm Responsibilities: Greets patients and visitors promptly with courtesy and compassion and checks patients in and out before and after appointments. · Facilitates patient flow and communicates changes with patients and clinical staff. · Appropriately and courteously screens solicitors for relevance to the organization’s needs. · Updates patient information and ensures completion of appropriate paperwork prior to checking the patient in. · Verifies insurance, co-pays, current demographic information, scans ID and insurance cards into the system. Explains financial requirements to the patients or responsible parties, collects copays as required and posts copays and payments on account balances. · Reconciles daily deposits and run necessary reports daily. · Schedules appointments for patients,...