Patient Service Representative - Penobscot Community Health Center

Job description

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC’s Penobscot Community Health Center is looking for you! We’re seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you’ll be the first friendly face patients see—and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg Schedule: Full-time, Monday-Friday, 8:30am-5pm: Highlights of the position: - Delivers compassionate, high-impact customer service, ensuring every patient feels seen, heard, and valued. - Serves as the first point of contact, embodying the spirit of our mission in every interaction. - Acts as a trusted liaison between patients and clinical teams, facilitating clear, timely, and respectful...