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Claims Intake Analyst (FNOL)

AIG · San Juan, PUERTO RICO

Claims Intake Analyst (FNOL) At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Intake Analyst (FNOL) in the Claims Dep...

Job description

Claims Intake Analyst (FNOL) At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Intake Analyst (FNOL) in the Claims Department to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims: Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact This role is responsible for handling initial claim reports from policyholders, agents and third parties and ensuring timely and accurate claim setup into claims management system to facilitate smooth claims processing. Some of the key responsibilities of this position include: Key Responsibilities - Monitor FNOL inbox. - Capture complete and accurate information about incidents, damage and parties involved into claims management sy...