Patient Access Coordinator

Job description

POSITION SUMMARY: Provides secretarial and office clerical support to a team of physicians, nurses and other healthcare providers within the Labor & Delivery unit. Greets patients and family members; registers patients; answers and directs telephone calls; obtains and verifies insurance information. Schedules appointments, updates dispositions of patients. Serves as the unit's centralized focus of administration, information, and communications during the assigned shift. Performs other duties as needed. Position: Patient Access Coordinator: Department: Labor and Delivery: Schedule: Per Diem (Day/Evening/Night, E/O Weekend & Holiday) EDUCATION: Requires a high school education or GED. KNOWLEDGE AND SKILLS: Work requires demonstrated competence to effectively speak, read, and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires the ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital-wide systems such...