26-2245: User Research Lead - Annapolis, MD

Job description

User Research Lead Job ID#: 26-2245 Clearance: N/A Location: Annapolis, MD Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You’ll Do: Navitas is seeking a User Research Lead and execute foundational qualitative user research across three participating agencies to inform service transformation efforts under the Navitas program. This role ensures research is inclusive, methodologically rigorous, and aligned with the “Build with, not for” mandate—bringing underserved and historically excluded populations into the design process in meaningful ways. Responsibilities will include but are not limited...