Customer Service Representative

Job description

Customer Service Representative *This role is not open for submissions from outside staffing agencies* What Brought You Here: - Pay: $20 - $23/hour - Monthly and quarterly bonus opportunities - Weekly Pay! - Day Shift Hours OT as needed - Monday to Friday - 7am to 4pm - Benefits start DAY ONE! Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience. What You Will Be Doing: Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service "package" will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk. - Answer customer service calls within the first three ri...