Supervisor Patient Access - Hospital

Job description

The Patient Access Supervisor is responsible for providing guidance to the Patient Access Representatives, expediting patient flow, and coordinating the registration of all patients. Also supervises the scheduling of patient procedures and assists with related process workflows. As a working supervisor, the Supervisor Patient Access works directly with staff, patients, and their families in the admission and/or payment collection process. Communicates with other departments to expedite the admission process. Relies on extensive experience and judgment to accomplish responsibilities, while creativity is expected to perform job, and leads and directs the work of others. Job Function: - Supervision: This will have been satisfactorily performed when- - Directly oversee the daily activities of the registration areas to ensure departmental standards are met. Regularly educate/huddle with all registration staff providing information regarding changes pertinent to their roles. Work with direct reports to ensure excellent quality of work is performed. - Training is provided to all admission staff and training documentation/competency checklist is completed correctly at the end of the traini...