Customer Service Ambassador - Full Time

Job description

The Opportunity We are seeking an enthusiastic Customer Service Ambassador to join us full time to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer. What You’ll Do: - Welcome and great customers at SkyBus terminals and inside airport. - Proactively promote SkyBus services using a confident, professional sales approach. - Convert prospective customers into SkyBus passengers and achieve set sales targets. - Assist with e-kiosk sales and provide accurate service information to travellers. - Represent SkyBus with immaculate personal presentation in line with uniform and grooming standards. - Help ensure terminals are spotless by regularly cleaning and sanitising customer areas. - Liaise with airport and contractor stakeholders to support seamless operations. - Champion excellent customer service, handling enquiries or difficult situations with empathy, professionalism, and respect. What You’ll Bring: - Excellent communication and interpersonal skills with a warm, approachable style. - Confidence in engaging with the public and a passion for sales and cus...