Agent & Client Services Representative

Job description

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Agent & Client Services Representative is an entry-level customer service role that provides comprehensive training and development opportunities. As a trainee position, the employee will receive frequent training, development, and testing to equip them for success as a Level I – Agent & Client Services Representative. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required. In this role, the Agent & Client Services Representative will serve as the primary point of contact for the agency force and clients, providing exceptional customer service via inbound telephone calls. - Employment Eligibility (e-Verify): English & Spanish - Right to work: English / Spanish Duties and Responsibilities: - Handle high call volume - Answer questions about products, services, claims and process...