Analytics Engineer

Job description

The role: Job title: Analytics Engineer I Location: Lisbon: Remote/ Hybrid: Hybrid: Build with us: Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 300,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable. With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of. Sound like your kind of place? Let's build together. Your impact: Customer support is one of the most direct touchpoints between Mollie and the businesses we serve. As an Analytics Engineer on the Support Optimization team in Lisbon, you'll make sure the people running that support function have the data, visibility, and insight they need to operate at their best. You'll help build and maintain the analytical infrastructure that keeps our support teams sharp, from defining the KPIs that measure...