Help Desk Support Specialist 1

Job description

Position Overview Shift is Saturday-Wednesday 3-11:30p Responsible for providing technical assistance and support related to computer systems, hardware, software, networking, phones and mobile devices. Responds to and runs diagnostic programs, identifies and resolves issues. Escalate issues to level 2 or 3 support when required. Install, modify and repair computer software. Primary Department, Division, or Unit: Help Desk, UHS Information Systems Operations Primary Work Shift: Evening Regular Scheduled Weekly Hours: 40 Compensation Range: $21.31 - $30.90 per hour, depending on experience Education/Experience: Preferred: Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just...