Receiving Clerk

Job description

Overview Responsible for professional, effective and efficient handling of all residents’ requests and needs upon entering the community. The Front Desk/Concierge or Service Desk Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. Responsibilities: - Primarily responsible for logging in /out packages delivered by Amazon, FedEx, UPS, USPS, etc. Recorded in BuildingLink software. - Tracks packages from receipt and log-in through resident pick-up and log out. - Responsible for logging in/out contractors coming to work in the building and understanding the rules for construction hours, unit access, insurance and so on. - Answers phone and greets residents/guests when necessary, responds to requests, questions and any other needs. - Documents issues or transactions as needed. - Develop knowledge of surrounding areas and attractions. - Performs building inspections / rounds to che...