IT Help Desk Technician 1st Shift - Millennium Space Systems

Job description

IT Help Desk Technician 1st Shift - Millennium Space Systems Company: Millennium Space Systems Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space. Our missions have direct impact to global security, like missile warning and Earth observation. Our team is curious, bold and innovative. We take risks, innovate and explore new techniques and technologies. We influence change because we challenge the status quo. And when we watch our satellites launch, we know each one of us made it happen. The IT Help Desk Technician will provide technical support and assistance to Millennium employees and contractors, whether on the phone or in person. This role’s primary goal is to ensure a client's satisfaction and ability to properly operate any PC or technology they may be having trouble using. This role requires the ability to work first shift. This position's internal job code is Technical Support - Help Desk. Our team is currently hiring for level 2. Position Responsibilities: Manage Help Desk tickets in a timely and organized manner using Service Now ticketing system Support customer issues o...