Assistant Manager

Job description

Replies within 24 hours Benefits: - 401(k) - Dental insurance - Employee discounts - Free uniforms - Health insurance - Opportunity for advancement - Training & development - Vision insurance Job Summary: The Assistant Manager assists in the oversight of gym operations to ensure a welcoming and positive experience for members, guests, and prospects. Duties and Responsibilities: - Help maintain a welcoming atmosphere - Oversee member service - Support and assist the General Manager - Assist with staff management - Recruit, onboard, train, and develop staff - Provide coverage during absences - Resolve or escalate employee issues or concerns - Employee discipline, retraining, or offboarding - Assist in inventory, supplies, and reporting - Informed on marketing campaigns, promotions, and offers - Involved in all front desk operations - Greet members, guests, and prospects - Respond to member questions and concerns - Answer phones promptly - Check in members and update accounts - Facilitate new member sign-ups and conduct tours - Assist with cleaning and organizing the club Qualifications and Requirements: - Superior customer service skills - Leadership experience is a plus - Basic comp...