Key Account Manager

Job description

Job Summary As a Key Account Manager (KAM), you will serve as the strategic owner of a portfolio of high-value accounts, responsible for transforming relationships from transactional engagements into long-term, value-driven partnerships. This role focuses on deepening executive alignment, uncovering mutual growth opportunities, and positioning the company as a trusted advisor to key stakeholders. You will drive account strategy, retention, and expansion by delivering measurable business outcomes for both the client and the organization. Responsibilities and Accountabilities: Strategic Relationship Ownership: - Build and cultivate executive-level relationships across assigned accounts, positioning yourself as a trusted advisor rather than a transactional contact - Develop a deep understanding of each client’s business objectives, challenges, and long-term strategy within the retirement and benefits ecosystem - Establish and maintain multi-threaded relationships across business, technical, and operational stakeholders Account Growth & Value Creation: - Develop and execute comprehensive short- and long-term account plans focused on retention, expansion, and long-term value creation -...