Senior Quality Engineer

Job description

Build your best future with the Johnson Controls team At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Statement of Job: The Senior Quality Engineer leads real-time quality problem solving in production, ensuring stable processes, rapid containment of defects, and clear determination of root causes. This role partners closely with operations, engineering, and suppliers to resolve issues that impact throughput, scrap, rework, and customer satisfaction. It also evaluates and investigates customer returns and complaints, analyzing failure modes, validating root cause conclusions, and driving corrective actions that prevent recurrence. The position requires strong analytical skills, a disciplined approach to investigations, and the ability to...