Manager, Technology Operations & Service Delivery

Job description

Job Title: Manager, Technologies Operations & Services Delivery Reports To: The Manager, Technologies Operations & Services Delivery will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. Position Overview: SPS Global is seeking a hands-on, execution-driven Manager to support technology-enabled operations across multiple sites. This leader will ensure day-to-day service delivery is stable, consistent, and aligned with client expectations. The environment, workflows, and governance models are already established success in this role requires disciplined follow-through, operational rigor, and continuous improvement of existing processes. The ideal candidate understands how technology underpins production workflows particularly in document and image processing and can effectively coordinate across operations, IT, vendors, and technical support teams to drive predictable, high-quality outcomes. Key Responsibilities: Technology Operations & Service Delivery: - Oversee daily technology support for document image processing operations - Ensure systems, workflows, and data flows fully support production requirements - Partner with IT and tech...