Tech & IT Support Coordinator

Job description

ABOUT WEDDED WONDERLAND: Wedded Wonderland is the global luxury destination wedding and celebrations platform with a Sydney-based team of 25, a growing remote team across the Philippines and globally, and an active events and activations calendar. We run lean — no heavy servers, no on-premise infrastructure — but we move fast, we depend on our tech stack working perfectly every day, and we hold team events and activations that require hands-on technical support outside of standard business hours. THE ROLE: This is the role for someone who genuinely enjoys being the person people come to when something is not working — and who takes quiet pride in the fact that, most of the time, things do not break on their watch. You will own the day-to-day technology experience for our Sydney team: setting up laptops, onboarding new starters, managing our software stack, and making sure every screen, every call, every recording session, and every event runs without a technical hitch. We do not run heavy infrastructure — our stack is cloud-first and modern — but we do run fast, and we need someone who is equally fast, flexible, and calm under pressure. Weekend availability for team events and acti...