Service Desk, Team Lead

Job description

Service Desk, Team Lead Salary: £40,000 - £50,000 per annum DOE, plus company benefits Location: Norwich, NR7 0HR: Contract: Full Time, Permanent: Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break Work model: Fully onsite: Williams Lea seeks a Service Desk, Team Lead to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations. Purpose of role: The Endpoint Lead is responsible for overseeing the delivery, security, and performance of endpoint services across the UK region. This role ensures a stable, compliant, and high-performing endpoint environment that supports business productivity and enhances user experience. The position provides technical leadership and, where required, manages e...