Firstmark Customer Service Representative - START June 1st

Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. Respond to incoming borrower interactions (inbound & outbound calls, web-chats) and provided follow-up on inquires as needed. External candidates must reside within 60 miles of Lincoln, NE or Brownsville, TX to be eligible for this role. Start Date: June 1, 2026: Training hours : 8:00am – 4:30pm CST Permanent Schedule after Training : 11:35AM-8:05PM CST Pay rate : $16.00 per hour JOB RESPONSIBILITIES: Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy Contribute to Cont...