Senior Technical Specialist

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. In this role you will act as a subject matter expert within the Integration & Maintenance Engineering team, responsible for testing and integrating new software, hardware and services into the network, primarily across Packet Core and Policy platforms. The role includes Tier 3 support, vendor coordination, and providing technical leadership while working independently and supporting junior engineers and operations. This position may involve after-hours work and requires strong expertise across mobile data network platforms and the ability to step in for management when needed. What You'll Do: - Provide Tier 3 support for faults, maintenance, and operations across consumer and business network platforms. - Act as a subject matter expert, owning products and leading testing, integration, and deployment of new solutions. - Manage vendors and resolve software issues, ensuring readiness for production deployment. - Plan and execute network upgrades, cutovers, and rollback procedures with minimal customer impact. - Drive ne...