Customer Quality Engineer

Job description

Job Purpose We are looking for a Customer Quality Engineer for our Luserna San Giovanni (TO) location. The candidate will act as main interface with the customer ensuring continous support to manage product quality issues in plant and at customer premises if needed. Job Duties and Responsibilities: - Represent customer interface in the quality non-conformity management - Represent customer interface during the PPAP process of new products and manage product/process modification on current products until final customer approval is released - Represent customer interface during Process Audits in the production plants - Manage quality non-conformities according to customer specific requirements, ensuring to meet required timing - Collect in a systematic way the quality non-conformities both coming from assembly lines and from the customer - Contribute to define, in collaboration with other functions, corrective and preventive actions needed to eliminate non-conformities - Manage the corrective and preventive actions implementation, by monitoring their efficacy - Monitor the product performance (scrap %) to highlight main issues to the other functions in order to support the resolution...