Financial Aid Specialist II

Job description

Compensation: $15.92 Compensation Type: Hourly Grade: NE02 Department: Financial Aid Position Summary: Full-time positions at Clovis Community College are not remote positions and require a physical presence on campus to fulfill duties and college-related responsibilities. Under the direct supervision of the Financial Aid Director, the Financial Aid Specialist II performs general financial aid office activities and specialized outreach duties related to increasing and promoting awareness and participation of financial aid program amongst potentially eligible students. This position works with supervisor to develop and provide financial aid information to students, parents, staff and the general public; maintains records and assists in determining financial aid eligibility according to federal and state regulations and requirements. Duties & Responsibilities Answer student questions regarding financial aid via phone, email, test and chat in a timely fashion. Provide counsel and assistance to students experiencing unusual circumstances including application or processing difficulties, changes in financial circumstances, inadequate resources, alternative funding options, consequences...