Service Administrator

Job description

Description Service Administrator The Service Administrator plays a key role in supporting the daily operations of the service department while delivering excellent customer service. This position ensures smooth communication between customers, service advisors, and internal teams, while maintaining accurate records and administrative processes. Key Responsibilities: The ideal candidate is organized, detail-oriented, professional, and comfortable working in a fast-paced environment. - Make outbound and follow-up phone calls to customer - Facilitate and coordinate loaner vehicle arrangements - Collect payments and process transactions accurately - Assist customers with questions, scheduling, and service-related need s - Complete and manage internal paperwork and documentation - Scan and organize repair orders - Support the service team with additional administrative duties as needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to pe...