Microsoft Mobile & Desktop Client Suite Engineer with German

Job description

Who we are NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success. What you'll be doing: - Provide Level 2 technical support for enterprise Windows desktops, laptops, and mobile devices, ensuring reliable and secure end-user computing services. - Resolve complex incidents escalated from Level 1 support within agreed service level agreements (SLAs). - Troubleshoot and resolve issues related to operating systems, applications, user profiles, device performance, and network connectivity. - Manage device configuration, security policies, and compliance using endpoint management platforms such as Microsoft Endpoint Manager (Intune). - Support Windows 10/11 build processes, patch management, and feature updates acro...