Brand Training (Secondment)

Job description

Brand Training (Secondment) About the role: The CET IDM Brand Training role is responsible for Customer Engagement Training (CET) for one or more brands, Business Units (BU) or Therapeutic Areas (TA). The role is responsible for providing product and customer engagement skills training to new and existing Customer Facing Colleagues (CFC) ensuring that CFCs have the skills and knowledge required to successfully represent Pfizer in the marketplace. The role understands the needs of the BU to which they are assigned, and defines, develops and delivers training services to meet the needs of the business in support of Brand Launches, new to brand training as well as ongoing training needs based on critical market needs, and other product business-related initiatives. The role is expected to maintain up to date expertise in the therapy, market, and sales approaches associated with the assigned product/TA as well as driving the upskilling of Local CET IDM Brand Training Colleagues. ROLE RESPONSIBILITIES: - With the support of Senior CET colleagues, serve as the primary representative of the Customer Engagement Training organization, acting as a strategic partner to brand leadership to dri...