Manager of Event Operations

Job description

Description Manager of Event Operations Department: Hospitality Services: Supervisor: Director of Hospitality: Supervises: Lead Venue Coordinator, Venue Coordinator FLSA Salary Classification: Exempt, Full Time Availability: Regular business hours on weekdays with occasional extended work hours, evenings, and weekends. Revision Date: August 2025: General Summary: The Manager of Event Operations works collaboratively with Hospitality Services and other Garden departments to ensure the smooth execution of private and internal events in support of the Garden’s mission. This role directly supervises the Venue Coordinators, with the Lead Venue Coordinator overseeing Venue Hosts. The Manager provides leadership in staff development, scheduling, logistics, facility readiness, budgeting support, and operational procedures to ensure events run efficiently and uphold the Garden’s standards. Directly manages the scheduling and daily plans for Garden Venues to meet established revenue goals. Maintains excellent customer service while generating sales for the rental of Garden venues. Essential Functions: - Oversee the planning and execution of private events, overseeing scheduling, logistics, a...