MDM Specialist - Functional Admin (maternity cover)

Job description

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken! Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl) The MDM Specialist (Functional Admin) is responsible for functional support and operational stability of Master Data Management (MDM) solutions across HEINEKEN’s global landscape. The role focuses on analysis and resolution of incidents and service requests, functional troubleshooting, and coordination with MDM Specialists, Developers, and Platform Engineers to ensure timely and high‑quality resolution. Your responsibilities would include: - analyzing requests for MDM support, including incidents, service requests, and operational issues related to MDM applications and processes (Mendix, Tibco) - resolving MDM incidents, issue and deliver service request...