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Accenture · Bucharest, București, RO
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
Job description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work. In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence. In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. The role also involves voice support, including handling inbound or outbound calls with employees or stakeholders. By being part of our teams, you will work from Monday to Friday , 09:00-18:00 , from our office in Bucharest, in a hybrid setup or fully remote from another location from Romania. How you’ll make an impact: Manage customers’ expectations; Reconcile client’s accounts;: Receive and analyze the queries from our customers and make sure that they make their payment in time; Work in various tools (such as Oracle, SAP, Microsoft Outlook or Excel). Solves situations related to policies and holders queries with the hel...