Property Team Leader

Job description

Property Team Leader Department: Claims Management Employment Type: Fixed Term - Full Time Location: Bolton Reporting To: Judith Waterhouse Description: Step into a role where leadership meets impact. At BVS, we’re looking for a confident, motivated Team Leader to guide and inspire our Case Management team as they deliver exceptional service on Specialist claims for a wide range of clients. If you bring a strong background in claims and thrive in a fast‑paced, ever‑evolving environment, this could be your next big move. What will your day look like: Your day will be varied, people‑focused, and full of opportunities to shape performance and drive excellence. You’ll take ownership of: - Leading and supporting a team of claims handlers, ensuring workloads are balanced and managed effectively - Coaching and developing your team to meet and exceed client SLAs, with a focus on continuous improvement - Creating a positive, engaged team culture where people feel supported, motivated, and valued - Representing the team in Client Review Meetings , building strong relationships and showcasing our performance - Conducting regular performance reviews , including audits and annual PDRs - Managin...