Sales Support Italy

Job description

Brief Job Description: The position requires you to support the region sales activities and contribute to smoothing and improving the sales process. The main responsibilities of this role are sales support, creating quotes using the Vertiv configurator (C1), credit checking, CRM (OSC) management, preparing customer PO's for order processing, and sales performance reporting. As an integral part of the Italy Sales Organization you will be required to engage with your sales colleagues, Application Engineers and customers. You will gather information, create and submit quotations and prepare orders for processing. You will play a vital role in ensuring best in class customer experience through a smooth quotation and ordering process. Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc.) - Create customer accounts in OSC. - Create customer accounts in DATAZEN. - Support Sales with creation of Opportunities and Quote Headers in OSC. - Maintain OSC and Oracle customer data. - Create quotes in C1 for and together with field sales for [LOB] products including se...