Veterinary Receptionist

Job description

Practice We are a dedicated small animal veterinary practice that treats you and your pets like family. We have been serving our animal patients and their families for almost 40 years. The veterinarians and staff at our clinic are ready to provide your pet with cutting-edge veterinary medical care. From wellness exams and vaccines to advanced diagnostics and complex surgical procedures, your dog, cat, or ferret will receive high-quality care at our hospital. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patie...