Strategic Account Manager

Job description

Drive AI transformation within the world’s most strategic enterprises. Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries. You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape. As our Strategic Enterprise Account Manager, you will: Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner - Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement - Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue - Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities - Collaborate cross-functionally with Custo...