Front Desk Agent

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Front Desk Agent Essential Functions: **This position requires open availability. - Welcome guests in a warm, personable, sincere, and friendly manner. - Post charges to appropriate guest accounts. - Anticipate guests' needs, create personal and memorable experience and solutions. - Assist operators and reservations as needed. - Collaborate and communicate with all departments to ensure seamless guest satisfaction. - Comply with all company policies and procedures. - Perform all other duties requested by Front Office Leaders. This position requires the following knowledge, skills and abilities: - Hotel Experience is not required – Fun and welcoming personality is a MUST - A minimum of 1-2 years hospitality experience is preferred but not required - Exc...