Renovations Account Manager

Job description

The Renovations Account Manager (RAM) is responsible for driving the growth and branding of Entrusted’s renovation services by building and managing new relationships that boost reputation and client satisfaction. This role demands a proactive and solution-oriented approach to not only nurture partnerships but also to address and solve cross-departmental challenges. The RAM would ensure excellence in our craftsmanship, cleanliness, and communication. The mission of the Reno Account Manager is to build and manage long-term mutually beneficial referral relationships that are built on trust; which drive profitable revenue for Entrusted. Overall, be driven to grow the business and find solutions for problems across all departments consistently. - Mediate between partners and Entrusted Project Managers to ensure client satisfaction - Proactively move towards conflict and issues that arise within various partnerships/relationships - Work within the marketing budget to manage each referral account, understanding that marketing activities and expenses directly impact the company's financial bottom line - Plan and organize one’s weekly calendar by the end of the business day on Monday so th...