CNB Bank, Debit Card Associate

Job description

Description The Debit Card Associate supports the bank’s debit card related initiatives. Their focus includes providing outstanding client experience related to debit card products and services. They must have good communication skills and be able to assist the frontline in supporting the needs of clients. They also work closely with other colleagues to assist in executing enhancements and initiatives related to debit cards to promote our existing debit card portfolio and ensure future growth. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES: - Support front line inquiries following established service level standards. - Utilize critical thinking to identify solutions with the cardholder and bank in mind. - Take ownership of assigned tasks including balancing, maintenance, & inventory. - Follow policy and procedures related to assigned tasks. - Ensure attention to detail in all tasks. ATTITUDES: Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by...