Server - Merwin's Wharf

Job description

The Server interacts with guests and ensures that they have a great experience when dining at the Cleveland Metroparks facility. The Server is responsible for positive guest interactions while serving guests in a friendly and efficient manner. - Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. - Greets all guests warmly with an appropriate greeting. - Stays updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of items, etc. - Provides excellent customer service including suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. - Maintains proper dining experience, delivering items, fulfilling customer needs, offering deserts and drinks, removing courses, replenishing utensils, refilling glasses. - Prepares non-alcohol drinks for service to customer table. - Obtains payment for meals and adheres to all cash handling procedures. - Performs basic cleaning tasks as needed or directed by supervisor. - Assists with special events as needed. - Provide gu...