Salesforce Administrator (Agentforce & Marketing Cloud)

Job description

Salesforce Administrator (Agentforce & Marketing Cloud) | Sydney Who We Are: With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions across IT, print, and communications that help businesses run smarter, simpler, and more efficiently. Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team. The Role: We’re looking for a hands-on Salesforce Developer with strong Marketing Cloud experience and proven expertise in Agentforce to support and evolve our Salesforce platform as part of efex's Digital Transformation journey. This role also requires the ability to backfill and support Sales Cloud and Service Cloud, ensuring platform stability and continuity across the business. Based in the Sydney CBD . Key Responsibilities: - Design and build Agentforce and AI‑assisted Salesforce solutions. - Develop and optimise Marketing Cloud journeys and automations. - Support and enhance Service Cloud and Sales Cloud configurations. - Build solutions using Apex, Lightning Web Compone...