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Business Development Manager (BDM)

OCASA · Cincinnati, Ohio, US

The Business Development Associate (Entry Level) supports the EAM in the day-to-day management of global strategic accounts within the Life Sciences division...

Job description

The Business Development Associate (Entry Level) supports the EAM in the day-to-day management of global strategic accounts within the Life Sciences division at OCASA. This role is designed for an early-career professional seeking to develop strong commercial, operational, and client-facing skills while working closely with strategic customers. The position plays a critical role in ensuring agility, responsiveness, and coordination across internal teams, while maintaining close, in-person relationships with key client stakeholders. Responsibilities: Client Support & Relationship Management: Act as day-to-day commercial support for assigned strategic accounts, ensuring timely and proactive responses to client requests. Serve as a first line of commercial contact when required, escalating matters appropriately while maintaining client confidence. Conduct regular on-site visits to client locations to strengthen relationships and better understand operational and business needs. Map client organizations, identify key stakeholders, influencers, and decision-makers, and maintain updated client org charts. Account Management & Business Planning: Support the EAM in the preparation, executi...