Client Support Worker

Job description

No capes necessary, just a passion for real impact! A bit about the role: If you’re community-minded, calm under pressure and motivated by fairness, dignity and respect, you’ll fit right in here. The Living Room is seeking a part-time Client Support Worker to provide practical, person-centred support to people experiencing homelessness and severe disadvantage in Melbourne’s CBD. This role is all about brief, impactful interventions, linking people to health and community services and contributing to a safe, welcoming drop-in environment. At The Living Room you’ll work in a fast-paced drop-in environment with complex presentations so a calm, consistent approach and strong boundaries are essential. You’ll collaborate closely with a multidisciplinary team and use trauma-informed, person-centred practice to support safety, engagement and practical outcomes. Experience in homelessness, Alcohol and Other Drugs (AOD), mental health or community health settings and confidence working within a harm reduction framework will be highly regarded. This is an active frontline role so you’ll be expected to respond to presentations as they arise, use sound judgement to manage safety and de-escalati...