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Senior Associate - Benefits

Capital One · Richmond, Virginia, US

Senior Associate - Benefits We are seeking a Senior Associate, Benefits to join our Benefits and HR Services team. This role is focused on the operations and...

Job description

Senior Associate - Benefits We are seeking a Senior Associate, Benefits to join our Benefits and HR Services team. This role is focused on the operations and technology that underpin the delivery of benefits and HR services for our US-based products and experiences. This role is focused on partnering with Benefits & HR Services Business Intent Owners (including LT members and Process/Program/Policy Owners) and Global Core HR Platforms. The primary goal is to ensure that the platforms and applications utilized by the Benefits & HR Services teams possess the necessary capabilities to: Advance business strategy. Deliver exceptional experiences. Generate the data and reporting essential for operations and meaningful insights. Key responsibilities include strategic problem-solving and driving well-managed changes to both systems and business processes. The position also requires coordination of systems processing related to annual Open Enrollment and Workday Release cycles, including thorough test documentation and execution. Having a passion for continuous improvement, a strong eye for detail, and a growth mindset are essential for this role. You must be eager to learn new processes an...