Supervisor, Customer Program

Job description

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Supervisor, Customer Program. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. About the role: The Supervisor, Customer Program is responsible for monitoring all processes, procedures and functions for accuracy and efficiency. This role is responsible for providing operational support and status updates, including notification of critical stock outs, coordinating New “Add and/or Off” contract requirements; opportunities for quality or process improvements, and opportunities to provide additional value-added products or services for increased customer satisfaction. About you: Assist the Customer Program Manager in directing program operations, including inventory/stocking strategies to maintain optimal levels of support to the Contract(s). Accountability to assist with maintaining and improving the efficiency and effectiveness of the Contract and its key processes. Assist with managing and maintaining the program budgetary compliance and recommend ann...