Store Supervisor – Hardware & Home Centre

Job description

Job Summary Join the dynamic team at our Hardware & Home Centre as a Store Supervisor. In this role, you will lead daily shop floor operations, support your team, and ensure a high standard of customer service. Working closely with the Store Manager, you will help drive sales, maintain store standards, and ensure smooth day-to-day operations. Duties & Responsibilities: - Supervise and support Sales Associates and Merchandisers to ensure efficient operations and excellent customer service - Maintain an active presence on the shop floor, assisting customers and guiding team members - Handle customer issues, including returns and escalations - Support sales performance and team productivity through coaching and oversight - Ensure shelves, displays, and promotional areas are properly stocked and presented - Monitor stock levels and coordinate with Inventory to maintain availability - Maintain store cleanliness, organization, and safety standards - Coordinate with other departments to support overall store operations - Help minimize loss, damage, and shrinkage - Be available to work as required based on business needs Qualification & Skills: - 3–5 years’ experience in retail or sales, p...