Concierge Agent

Job description

Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description: Do you love working with guests and exceeding their expectations? Would you like to turn moments into memories by assisting guests to make the most of their stay at The Castle in the Rockies? As a Concierge Agent you will have the opportunity to work with our Chief Concierge and Concierge Team consistently providing outstanding service and creating genuine and lasting memories! Starting Rate: $25.00 per hour: We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $30.53 Job Duties Include: - To offer assistance to all guests in making reservations and arrangements for dining, spa, golf, activities and tours; for example, horseback riding, limousine services, theatre tickets, sporting events - To provide correct and accurate information on tourist sites...