Polk Auto Solutions Customer Success Intern

Job description

About the Role: Grade Level (for internal use): 05 The Team: The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting, we bring strategic ideas to our internal and external clients. Through timelines, documentation and internal and external communication, we ensure positive customer outcomes. The Impact: The PAS Customer Success Team is that of true sales enablement. We remove barriers to product fulfillment and actively assist sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results. What’s in it for you: This position will participate in internal and external client calls, will have exposure to all facets of the SGPI Mobility business: Customer Success, Sales, Product and Production teams. Responsibilities: - Report organization and management - Cleanup and organization of our customer database - Meeting attendance, compiling recaps and action items for team efficiency - Internal workflow setup a...