Director of Operations

Job description

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami. Job Summary: The Director of Operations (“DO”) sustainably and consistently ensures the highest level of hospitality, excellence, and quality control. They are responsible for the financial wellbeing and profitability of all Gracious Hospitality Management (“GHM”) properties, the development and oversight of COTE’s management team, quality control, property maintenance, staff morale, ensuring guests are welcomed to pristine restaurants, and the successful execution of the high standard of service that is expected at all GHM properties. They work directly with the CEO, Simon Kim, to execute his vision for excellence. Essential Job Duties & Responsibilities: Operations: Finance: - Liaises and systemically reports directly to the CEO, Simon Kim, to m...