Account Manager
Journey · Cheltenham, England, GB
What you'll do As a key member of the Client Services Team, you will manage luxury hotel client accounts - both UK and internationally - overseeing the deliv...
Job description
What you'll do As a key member of the Client Services Team, you will manage luxury hotel client accounts - both UK and internationally - overseeing the delivery, performance, and success of their digital marketing programmes. Working closely with the Digital, Content, and Client Services Teams, and with client-level guidance and support from the Senior Account Manager, you will ensure campaigns are delivered to a high standard, meet client objectives, and are commercially sound. This role balances strategic oversight, client relationship management, and operational delivery, providing clarity and support within your accounts. You will have experience in digital marketing and campaign delivery, including Google and Meta advertising, social media, and email marketing. Client Relationship & Account Ownership: Manage day-to-day client accounts, building strong, long-term relationships with stakeholders. Take responsibility for your assigned accounts, acting as the primary client contact while receiving strategic support from the Senior Account Manager where required. Understand client strategic objectives and work collaboratively with the Digital Acquisition team to deliver campaigns a...