Director, Software Engineering: Retail Platform Delivery (ELERA)

Job description

About the Role Toshiba Global Commerce Solutions is hiring a Director of Software Engineering to own end-to-end delivery of the ELERA retail platform across our strategic global retail partners, including Fortune 100 grocery, warehouse club, and general merchandise accounts. This role collapses Development, Test, and Professional Services Engineering into a single accountable function and operates as the customer-facing engineering authority for strategic programs. You own what ships, how it scales, how it recovers, and how quickly the team learns. This role runs on Toshiba’s agentic AI development ecosystem as the default way of working, not a side experiment. Agents participate in requirement decomposition, code generation, test authoring, PR review, defect triage, and release scoring. You are expected to measure and compound that leverage. What You Own: This is not an engineering-only or QA-only role. You own the outcome, the telemetry that proves it, and the workflows that compound it. - Delivery velocity AND production reliability (DORA metrics with published targets) - Unified engineering and quality accountability in one org - Customer-facing technical authority for strategi...